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ESG

Our Commitment to Sustainability

Our Commitment to Sustainability

As a brand of Xenia S.p.A. SB, Phi Hotels integrates ESG practices into its development strategy, firmly believing that environmental sustainability, social responsibility, and solid governance are essential to ensuring a better future for the company and the entire ecosystem.

Our commitment to building a responsible future is outlined in a strategic sustainability plan aimed at creating shared value through concrete and measurable initiatives.

The 2024-2026 Sustainability Plan stems from a thorough analysis of both internal and external contexts, enabling us to identify the priority areas on which to focus our efforts for integrated, participatory, and evolutionary sustainability management.

The Pillars of Our Sustainability Plan

The ESG strategy is built upon five sustainability pillars, aligned with the best industry practices and the key themes of our vision for sustainability.

01

Welcome our People

We believe in the value of people and fostering an inclusive and respectful culture. We promote talent and well-being, embrace diversity, and ensure equal opportunities for professional and personal growth for everyone.

02

Welcome our Clients

Customer satisfaction is at the core of our work, serving as a performance indicator of our hospitality. We are committed to delivering high-quality, ever-evolving services.

03

Welcome our Community

We actively engage with the communities we operate in through support and collective well-being initiatives. Our goal is to strengthen local connections and create a lasting positive impact.

04

Welcome our Planet

We are aware of the importance of environmental protection. Through sustainable practices, we aim to reduce our impact and encourage stakeholders to adopt more responsible use of natural resources.

05

Responsible Governance

At the foundation of our business model lies transparent and responsible governance. We strive to create a management system based on values of integrity and rigor, ensuring reliability and transparency while generating shared value for stakeholders, society, and the planet.

Future Sustainability Goals

The company’s journey is oriented towards ambitious goals for 2024-2026: working to integrate environmental and social sustainability into every aspect of our operations, setting standards of excellence that meet the expectations of our customers and communities.

Our social initiatives

Discover Phi Hotels' initiatives for the benefit of People, Communities, and the Environment.

Human to Human

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